Customer Support Channels
A 1–hour Response Guarantee
Our user assistance staff is taught to immediately take care of all of our shared web hosting plans users’ requests and advise demands. Through our ticket system, it is also possible to post your question and a support team representative is going to go back to you in less than max 1 hour. In reality, practice has shown that the general reaction period is 20 mins.
A Top–quality Support Service
Contact us whenever required. Our staff of consultants will be online for you 24x7x365 to react to all of your queries and to sort out any concern that you may have. You can submit a customer assistance ticket from the Reliable Hosting .co .uk Hosting Control Panel or send us an e–mail any time. Moreover, on business days, you could call us or take advantage of the online chatting service.
An Intuitive Help Section
Reliable Hosting .co .uk’s Control Panel gives a thorough know–how base that’s included in all areas. In each section, you’ll find a Help button that will load for you a variety of step–by–step tutorials on how to make use of a certain option or execute a certain action. Additionally, we have produced tutorial video tutorials so its possible to get a better idea of the Control Panel’s interface.