1 hour ticket response
We are specialized in giving a prompt and proper solution to every ticket posted by a customer. Our professional customer care team members will examine your question and will think of the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average response time has proven to be 20 minutes.
An Outstanding Customer Support Service
Each member of our client care staff has several years of experience in the shared web hosting plans sphere and most of them have been with us for at least 5 years. They all are eager to respond to all your requests in the most proficient way possible.
An Easy–to–Browse Help Center
To help you get a quick suggestion on how to use a given feature, we have integrated a truly user–friendly Help section in your Hosting Control Panel. You can search through a wide collection of web hosting account management articles and website administration articles, take a glance at our F.A.Q. repository or check out our educational video tutorials.
