One of the typical reasons to get a server of your own is the fact you will have 100 % control over the software environment and you'll be able to install anything you would like. This will permit you to run applications which need specific software to be present on the machine, which is not possible with a shared web hosting server where you can install software only in the account, but not on a root level. If you are not very familiar with this type of matters, nevertheless, you may come across issues since managing a server of your own is different from managing a standard shared website hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our administrators will be able to handle different tasks which should be done or can resolve a variety of problems that you may face.

Installation and Troubleshooting in VPS Servers

The upgrade features one hour of custom work on your hosting server, so if you obtain any one of our VPS servers solutions, you could take advantage of this service and have our administrators perform a variety of tasks which you cannot perform yourself or you have no time. They're able to install and set up any piece of third-party software for you in case the installation is complicated or they can troubleshoot any program that doesn't operate properly for some reason. You can add the upgrade to your package as frequently as you would like depending on the time needed for a given task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left within your billing CP. Our Managed Services upgrade comes with 30 minutes of custom work on your server also, but if you require more than that, you can always add the Installation & Troubleshooting upgrade with a few clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

In case you require our upgrade for any reason, you'll be able to add it to your dedicated server with a couple of clicks through the billing CP or if you will need some custom work on the hosting server immediately after it's set up, you can get the upgrade during the signup procedure and inform us what do you require to be performed, so everything will be ready once your web server is up and running. 60 minutes of custom work are included to your account each time you order the upgrade, so you can take advantage of this service as often as you require. If some task needs less time to be completed, you'll not lose the remaining minutes and they will be available for future tasks. Our upgrade will let you focus on creating and promoting your sites without wasting time on maintaining the dedicated hosting server or the software installed on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it comes with aren't sufficient to perform all of tasks that you require.