A 99.9% Server Uptime
The principal advantage of creating your own shared web hosting system is that you don’t need to worry about compatibility – you design a given set of software tools in such a manner as to be compatible with a defined set of hardware components. The end result is something way more stable and reliable, as there are fewer possible chances of failure. We have built our cloud hosting platform using proven hardware elements along with a seriously tweaked version of SELinux so as to create a completely risk–free home for your own personal websites.
That’s the reason why, with all our shared web hosting plans plans we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it is very important to also set up your own network infrastructure. That’s the reason why we set up a custom–configured internal network in all our data centers. Based on top–notch Juniper routers and switches, our internal network allows for ultrasonic data transfer speeds and is also completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, regardless of which hosting service you’ve picked.
A 30–Day Money–Back Guarantee
Even though we have done our best to lessen all possible risks with our cloud hosting packages and irrespective of the fact that our company provides premium tech support, there are times when the customer is just not satisfied with what we have to offer. Or he wants to move to a more powerful hosting solution, like a VPS server or a dedicated server.
That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not fully happy, you will get a reimbursement.
24/7 Technical Support
If you’ve ever had to wait for hours for a response, you’re aware of how exasperating this can be, even more so if your web site is at stake. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here for you and they’ll respond to you within 60 minutes. And the best thing is that their average support ticket response time is under 20 minutes!